I love the Office Master DB53 chairs, they are the best for long hours of computer work. The cylinder lasted 10+ years and I love that I can purchase replacement parts. I hate how disposable things have become and I feel good about purchasing chairs that will last and can be repaired when needed. I replaced the cylinder and it works great!

Product was as described

I needed a computer chair that could also be adjusted to the height of my table easel. With all the office stools available on this great site, I was overwhelmed. But I went straight to the Chat and Hadar came to the rescue! When I mentioned my non-standard height requirements, Hadar found me several models that offered a lower cylinder swap, which fit my specs perfectly. All my follow-up questions on fabric, assembly, and returns were answered. Now I'm working on my custom order, and will save lots of money over the high-end boutique stores. Thanks eStores and Hadar!

Cylinder Part was on time, fit perfectly and exactly what I needed.

For years I've been sitting in chairs too big for my body. Seats that are too deep, backs that are too tall, and pedestals that are too high. But I found my perfectly petite chair in the Office Master Patriot Small Build Ergonomic Task Chair. It features easily customizable options to fit all the small bodies.

Working with the sales team was very easy. They were responsive and always provided the needed information to move the process along. I wish all companies had customer service like this.

GREAT SERVICE

Usually, when chatting on a site, the questions I have are clearly answered by a bot. This was NOT the case with Office Master Chairs. All of my questions were thoughtfully answered and I received every bit of information I asked for. Very user-friendly!

Love the chair has good lumbar support.

The look of the chair is very nice, and the comfort of the chair is great.
It was easy to order; we received it quickly and were very happy with the fabric.
Overall, it's a 10. Thank you.

We have some older office chairs which required replacement of some of the arms. We found BR5 - Office Master Adjustable Arms For BC Chairs, on the site, and it was what we needed, and they are a perfect fit.

Got the DB68, was the only company that could find with this special design for upper back pain relief and it is great.

The order process was quick and easy. With great customer service.

I had a fantastic customer service experiences over chat with eStores. They were very kind and patient and answered all my questions. (And I had a ton of questions!) They even sent me an email afterwards outlining everything we had discussed. Many, many thanks for a top-notch company!!

I bought a YS89, and while it's a great chair, I had a problem with one of the components--my problem, not the chair's, and not eStore's. Nevertheless, they fixed it, but they went so far above and beyond to work with me to fix it, that I truly feel it was the best customer service I have ever encountered, period. Unfailingly friendly, positive, kind, patient, supportive, and helpful. I cannot thank you enough, because your efforts will mean years of comfortable sitting in this chair. Thank you! 100 stars!